Privacy Policy

JUS’ ONCO is committed to respecting the privacy of every personal who shares
information or data with JUS’ ONCO. Your privacy protection is important to us and we
strive to take due care and protection of the information, we receive from you, the User.
In this regard, we adhere to the various governing laws such as
The Information Technology Act, 2000 – Section 43A;
The Information Technology (Reasonable Security Practices and Procedures and
Sensitive Personal Information) Rules, 2011.
This Privacy Policy (“Privacy Policy”) applies to the collection, storage, processing,
disclosure and transfer of your Personal Information (defined below) as per the above
mentioned laws, particularly when you use the website of https://www.jusonco.com
(“Website”) operated by JUS’ ONCO for any information or services (“Services”).
The terms ‘You’ or ‘Your’ refer to you as the User (registered or unregistered) of the
Website and/or Services and the terms ‘We’, ‘Us” and ‘Our’ refer to JUS’ ONCO.

access
We collect Your Personal Information directly from You, from third parties and
automatically through Our Website. This Personal Information, for instance, would
relate to the type of device You are using, the time that You have logged on to Our
Website, Your IP address and other Personal Information as listed in Clause 5 below.
You may access the Personal Information shared by You with Us, in the manner given
below. You can further choose to share additional Personal Information with Us and you
can modify your personal data, by writing to Us on Our below mentioned email id.
We keep in mind that the Personal Information shared by You is accessible to You. You
can write to Us at the email id specified in Clause 15.

consent
By providing Us Your personal information or availing services of JUS’ ONCO or by
making use of the facilities provided by the Website, it is agreed by You that You have,
freely consented to the collection, storage, processing, disclosure and transfer of Your
Personal Information in accordance with the provisions of this Privacy Policy and any
amendments thereof.
You acknowledge that You have provided Your Personal Information out of your free will
and after understanding how it will be used. You also consent that the collection,
storage, processing, disclosure and transfer of any Personal and privacy Information
shall not cause any wrongful loss to You, if it is done in accordance with the provisions
of this Privacy Policy. However, we shall not be liable for any loss that may happen to
you owing to the provision of wrongful Personal Information by You.
We will share personal information outside of JUS’ ONCO only when we have your
consent. We will ask for your explicit consent to share any sensitive personal
information.

control over your personal information
You have the right to withdraw Your consent at any point, provided such withdrawal of
the consent is intimated to us in writing through an email
at care@jusonco.com requesting the same. If You wish to rectify the Personal
Information that we may have collected to offer You personalized services and offers, as
per Clause 12 of this Policy, you may write to the Grievance Officer, as mentioned under
Clause 15.1 of this Policy, citing the reason for such rectification of Personal
Information.
Once You withdraw Your Consent to share the Personal Information collected by Us, We
shall have the option not to fulfil the purposes for which the said Personal Information
was sought and We may restrict you from using our Services or the Website.

changes to the privacy policy
We reserve the right to change this Privacy Policy from time to time. We will not reduce
your rights under this Privacy Policy without your explicit consent. We always indicate
the date when the last changes were published and we will offer access to archived
versions for your review. If changes are significant, we’ll provide a more prominent
notice (including, for certain services, email notification of Privacy Policy changes).

personal information collected
The kinds of information that We collect about You include but are not limited to the
following:
Patient/Caregiver/Doctor/Health Care Professional Name
Birth date/age
Gender
Address (including country and pin/postal code)
Phone number/mobile number
Email address
Physical, physiological and mental health condition, provided by You and/or your Health
Care Professional
Personal medical records and history
Valid financial information at time of purchase of product/service and/or online
payment
Login ID and password
User details as provided at the time of registration or thereafter
Records of interaction with JUS’ ONCO representatives
Your usage details such as time, frequency, duration and pattern of use, features used
and the amount of storage used
Master and transaction data and other data stored in Your user account
Any other information that is willingly shared by You (collectively referred to as “Personal
Information”)
Biometrics data
Genetic Data
Transgender Status
Intersex Status
Caste or Tribe
Religious or political belief or affiliation
Sexual orientation

how we collect personal information
The methods by which we collect your Personal Information include but are not limited
to the following:
When You fill the patient registration form
When You provide details to a JUS’ ONCO Health Care Professional or JUS’ ONCO
representative
When You register on Our Website
When You provide Your Personal Information to Us during course of receiving services
When You use the features on Our Website
When you provide access to any other website
By the use of cookies (more fully detailed in Clause 9 of this Privacy Policy) Professional

use of personal information
Your Personal Information may be used or processed for various purposes including but
not limited to the following:
To provide effective Services
To operate and improve the Website and/or our Services
To perform studies, research and analysis for improving Our information, analysis,
services and technologies and ensuring that the content displayed are customized to
Your interests and preferences
To contact You via phone, SMS, WhatsApp or email for appointments, technical issues,
payment reminders, deals and offers and other announcements
To send promotional mailings from Us or any of Our channel partners via SMS,
WhatsApp, email
To advertise products and services of JUS’ ONCO and third parties
To transfer information about You if we are acquired by or merged with another company
To share with our business partners for provision of specific services you have ordered
so as to enable them to provide effective services to You
To administer or otherwise carry out Our obligations in relation to any agreement You
have with us
To build your profile on the Website
To respond to subpoenas, court orders, or legal process, or to establish or exercise Our
legal rights or defend against legal claims and
To investigate, prevent, or take action regarding illegal activities, suspected fraud,
violations of our Terms of Use, breach of Our agreement with you or as otherwise
required by law,
To aggregate Personal Information for research, statistical analysis and business
intelligence purposes, and to sell or otherwise transfer such research, statistical or
intelligence data in an aggregated or non-personally identifiable form to third parties
and affiliates, (referred to as “Purpose(s)”)

sharing and transferring of personal information
Once you have freely consented to share your Personal Information with us, You
authorize us to exchange, transfer, share, part with all or any of Your Personal
Information, across borders and from Your country to any other countries across the
world with the Cloud Service Provider and Our affiliates / agents / third party service
providers / partners / banks and financial institutions or any other persons, for the
Purposes specified under this Policy or as may be required by applicable law.
You acknowledge that some countries where we may transfer Your Personal Information
may not have data protection laws that are as stringent as the laws of Your own country.
You acknowledge that it is adequate that when JUS’ ONCO transfers Your Personal
Information to any other entity within or outside Your country of residence, JUS’ ONCO
will place contractual obligations on the transferee which will oblige the transferee to
adhere to the provisions of this Privacy Policy.

use of cookies
We may store temporary or permanent ‘cookies’ on your computer. You can erase or
choose to block these cookies from your computer. You can configure your computer’s
browser to alert you when we attempt to send you a cookie with an option to accept or
refuse the cookie. If you have turned cookies off, you may be prevented from using
certain features of the Website. In the course of displaying advertisements regarding its
services or optimizing services to its Users, JUS’ ONCO may allow authorized third
parties to place or recognize a unique cookie on the User’s browser/device. JUS’ ONCO
does not store personally identifiable information in the cookies. Further, JUS’ ONCO
does not exercise control over the sites displayed as search results or links from within
its Services. These other sites may place their own cookies or other files on Your
computer, collect data or solicit personal information from You, for which JUS’ ONCO is
not responsible or liable. JUS’ ONCO encourages You to read the privacy policies of all
external sites.

security
The security of your Personal Information is important to us. We have adopted
reasonable security practices and procedures including role-based access and need to
know basis, password protection, encryption etc. to ensure that the Personal
Information collected is secure. We restrict access to your Personal Information to Our
and Our affiliates’ employees, agents, third party service providers, partners, and
agencies on a need to know basis and in relation to the Purposes as specified above in
this Policy.
While We will endeavour to take all reasonable and appropriate steps to keep secure
any information which We hold about You and prevent unauthorized access, you
acknowledge that the internet is not 100% secure and that We cannot provide any
absolute assurance regarding the security of Your Personal Information. We will not be
liable in any way in relation to any breach of security or unintended loss or disclosure of
information caused by Us in relation to your Personal Information.

third party references and links
During Your interactions with Us, it may happen that We provide/include reference to
third parties or fiduciaries, and/or links and hyperlinks of third party websites. It may
also happen that you include links and hyperlinks of third party websites. The reference
of such third parties or listing of such third party external sites (by You or by Us) does not
imply endorsement of such party or site by JUS’ ONCO. Such third parties and third
party sites are governed by their own terms and conditions. We do not make any
representations regarding the availability and performance of any of the third parties or
third party sites. We are not responsible for the content, terms of use, privacy policies
and practices of such third party websites
Do-not-track requests There is no standard for how online service should respond to
“Do Not Track” signals or other mechanisms that may allow you to opt out of the
collection of information across networks of websites and online services. Therefore,
we do not honour “Do Not Track” signals. As standards develop, we will revisit this issue
and update this notice if our practices change.

rectification/correction of personal information
If You need to update or correct your Personal Information, you may send updates and
corrections to us at care@jusonco.com we will take all reasonable efforts to
incorporate the changes within a reasonable period.

compliance with laws
You are not allowed to use the services of the Website if any of the terms of this Privacy
Policy are not in accordance with the applicable laws of your country.
term of storage of personal information
We retain personal data only as long as necessary to fulfil the purposes outlined in this
policy or comply with applicable laws.
• Medical Records: Retained as per legal and regulatory requirements.
• Billing and Financial Data: Retained for audit and compliance purposes.
Once the retention period expires, data is securely deleted or anonymized.

grievance officer
We have appointed a Grievance Officer to address any concerns or grievances that You
may have regarding the processing of Your Personal Information. If you have any such
grievances, please write to our Grievance Officer at care@jusonco.com and Our officer
will attempt to resolve Your issues in a timely manner.